Assistant Store Manager

About this role

About Powerhouse Powerhouse Museum is located at the intersection of arts, design, science, and technology and plays a critical role in engaging communities with contemporary ideas and issues. It is the custodian of more than half a million objects of national and international significance and is considered one of the finest and most diverse collections in Australia. We are undertaking a landmark $1.3 billion infrastructure renewal program, led by the creation of Powerhouse Parramatta; expanded research and public facilities at Powerhouse Castle Hill; the heritage revitalisation of the iconic Powerhouse Ultimo; and the ongoing operation of Sydney Observatory. Assistant Store Manager Powerhouse Parramatta Clerk Grade 5/6 | Full-time | Wednesday–Sunday Powerhouse is looking for an experienced retail leader to help shape the future of the brand new, design-led Powerhouse Store. This is more than a traditional Assistant Store Manager role; you'll be instrumental in building and refining our retail operations from the ground up. Powerhouse Store carries a retail offer spanning design objects, homewares, books, accessories, prints and pantry items. Central to this offer is Powerhouse Made, special-edition products in collaboration with artists, designers and makers – each responding to the Powerhouse collection, exhibitions and programs. Leading the day-to-day operations of three physical retail stores at Powerhouse Parramatta, you'll be the face of our retail experience, managing the shop floor, supervising and coordinating a rotating team of casual staff, and ensuring every visitor receives an exceptional customer experience. You'll oversee daily sales performance, visual merchandising, brand presentation, POS operations, rostering, staff training and operational reporting to the Senior Manager, Retail. You'll also support the delivery of retail activations, pop-up stores and major festivals and public programs across Powerhouse sites. This is a hands-on leadership role where no two days are the same. We're looking for someone who enjoys solving problems, improving processes and building new ways of working in a fast-paced, evolving environment. If you're energised by creating great customer experiences, leading teams and making an impact, we'd love to hear from you. Position Description Candidate Guide To Apply: Please submit a CV and Cover letter This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months. We welcome and encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people, LGBTI+, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds and veterans.