Payroll SME

About this role

About the Role

The Payroll SME provides subject matter expertise, analysis, design and advisory expertise across core Human Capital Management platforms, including Employee Central (EC), Onboarding (ONB), Learning Management Systems (LMS), and other SuccessFactors modules.

Key Accountabilities

• Deliver accurate and timely fortnightly payroll processing, including leave, allowances, deductions, superannuation, tax, timesheets and terminations, in accordance with legislation, the VPS Enterprise Agreement and departmental policies.

• Maintain the accuracy and integrity of employee information in SAP SuccessFactors and ensure payroll, personnel and work records are complete, accurate, secure and appropriately retained in accordance with legislative and departmental requirements.

• Provide accurate, well-researched and timely advice to employees and managers on payroll, employment conditions and benefits, resolving queries effectively through service management systems such as Salesforce.

• Support the Payroll Manager, Service Leads and Payroll Advisers to achieve payroll production timelines and quality outcomes, demonstrating effective communication, collaboration, flexibility and problem-solving.

About You

To be successful in this role, you will need to possess the following attributes:

• Stakeholder Engagement and Influence - Proven ability to build and maintain strong working relationships with senior stakeholders, including HR, payroll, vendors and technical teams. Demonstrated experience representing user needs in governance and delivery forums, providing authoritative advice, influencing outcomes and resolving complex issues through appropriate escalation pathways.

• Delivery within Complex Governance Environments - Demonstrated experience contributing to the delivery of complex HCM initiatives, balancing scope, risk, quality and timelines while operating with a high degree of autonomy. Strong understanding of working within established governance, assurance and whole‑of‑government frameworks.

• Systems Thinking: Formulates potential courses of action to achieve objectives based on an in-depth understanding of the business environment and its systems; champions system thinking across the organisation and VPS more broadly acting as a thought leader in this area; establishes an integrated perspective of the organisation’s systems and identifies the leverage points where intervention will add value

• Critical Thinking and Problem Solving: Considers a broad range of topics (beyond immediate area of work), works across government and at senior levels to develop and deliver sustainable solutions

This role is an ongoing position. This position is only open to applicants with relevant rights to work in Australia.

For more information, please see the  Position Description

How to apply

Apply before the advertised closing date 11:59pm on 25 August 2026. All applications should include:

·       a resume; and

·       a cover letter which addresses the key selection criteria (within three pages).

Other relevant information

To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing role is only available to an Australian/New Zealand citizen or an Australian Permanent Resident.  Preferred applicants will be required to undertake pre-employment screening. DGS actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DGS can be worked flexibly, however it may differ from role to role.