Senior Dispute Resolution Coordinator

About this role

Provide support to the commissioner and delegates through coordination of all dispute resolution applications using problem solving, analysis and strategic thinking skills.

Manage, monitor and analyse incoming correspondence and documents. Provide timely and accurate information to clients, in accordance with the Body Corporate and Community Management Act 1997 (BCCM Act).

Interact and inform parties about dispute resolution processes and outcomes under the BCCM Act. Displaying high level communication and conflict management skills.

Appraise, interpret and take appropriate action on each application to ensure it progresses in accordance with the legislative requirements.

Deliver quality client service through the application of BCCM resources, policies, processes and legislation.

Lead with focus and confidence in an environment of complexity, while applying strategies to sustain working in confronting and challenging circumstances.

Job Ad Reference: QLD/696203/26

Closing Date: Monday, 17th August 2026