Service Delivery Support Officer

About this role

• Highly developed skills at a competent level with the willingness to learn new IT skills and use internal information management databases as well as Microsoft Office software

• Demonstrated experience to ensure tasks are completed within the required deadlines and in accordance with all relevant policies and procedures

• Ability to demonstrate a range of problem-solving strategies and show initiative in identifying and solving problems both independently and as a team member

• Ability to use judgement and discretion with confidential information

• High level oral and written communication skills for gathering and providing information both over the phone and in person, to a range of stakeholders and ability to summarise information and data

• Ability to acquire knowledge of relevant acts and regulations

Applications to remain current for 12 months.

Job Ad Reference: QLD/697294/26

Closing Date: Friday, 21st August 2026