Service Support Officers

About this role

• Brisbane, QLD - On-site

• Multiple 24 Month Contracts

• APS 4 Equivalent help desk roles

Our client, a Federal Government entity whose purpose is to support the wellbeing of those who serve or have served in the defence of Australia, and their families is looking for the services of multiple Service Support Officers.

About the role - Service Support Officers.

We are seeking candidates with strong IT and interpersonal skills who thrive in a fast paced, dynamic telephony environment with experience operating within multidisciplinary teams to provide clinical administrative support for the delivery of mental health and wellbeing services.

Duties - Service Support Officers.

• Efficiently interact with multiple ICT systems to manage client information systems and respond to frontline telephony as the member of a remote administrative team in line with expected KPI and performance targets;

• Provide front of house and administrative support across all service delivery streams inclusive of data entry and record keeping;

• Be available to work in a rostered environment and adhere to work schedules.

Skills / Experience - Service Support Officers.

• Experience working in a similar role;

• Currently hold or ability to obtain a Working with Vulnerable People registration OR

• Currently hold or ability to obtain a Working with Children check.

How to apply

To be considered for this role (JOB ID: GP 675319 | RFx30028) , please forward your resume to GP by clicking the Quick Apply button.

Please note that this role closes on 24th of August 2026 @ midday .

Recruitment Hive: (02) 6299 1006

We Value Diversity

The Recruitment Hive is a proud Equal Opportunity Employer. We recognise the value of diverse perspectives and experience and are committed to an inclusive workplace where everyone feels valued and respected for who they are. We encourage people with disability, indigenous, veterans and people of all backgrounds and abilities to express their interest in this role.

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