Systems Administrator

About this role

We are seeking a keen ICT Systems Administrator at the APS 5 level, or a high performing APS 4, to join our Secure Communications Technical Section, Server and Systems team commencing in September 2026. This role is ideal for someone with a background in operating systems, scripting, cybersecurity protocols and ITIL practices. To be successful in this role you will have previous experience in IT system administration or similar roles.

As the ICT System Administrator, you will undertake: • Server patching and updates to maintain system integrity and security • Routine maintenance of hardware and software systems • Monitoring system performance and troubleshooting issues • Maintain documentation for configurations, procedures and incident reportsIn addition, you will assist the team by contributing to the development of, and enforcement of, IT governance policies and procedures to ensure compliance with industry standards and regulations.

Our ideal candidate is an enthusiastic individual who has the ability to meet the core duties of the role to support the security and sustainability of MCN and GCN.

You will have experience in: • Responding to user support requests via phone, email, or ticketing system. • Diagnosing and resolve technical issues. • Scheduling and performing system maintenance and patching activities. • Installing and configuring hardware and software. • Developing and update system documentation. • Draft and update ICT governance policies. • Conduct compliance audits and assessments. • Identify and mitigate risks related to IT governance.