Visitor Engagement Officer

About this role

About the Department

The Department of the Premier and Cabinet (DPC) drives the Premier's priorities in South Australia. Our vision is to be the heart of government through providing important leadership, trusted advice and strategy as well as central support services for the social, environmental and economic issues that we face. Our staff enjoy working with colleagues who value integrity, knowledge and intellectual capability. They exemplify the public sector purpose: Making a difference so South Australia thrives.

About the Business - South Australian Museum

The South Australian Museum has been committed to making Australia's natural and cultural heritage accessible, engaging and fun for over 165 years. It is a place where families can learn and grow together. Today the Museum is one of the most visited museums in Australia and holds collections of national and international significance.

Role Highlights

• Deliver frontline visitor experiences in a vibrant cultural precinct museum role

• Engage diverse audiences and share the Museums stories and collections

• Support memorable museum visits through friendly service

Role Details

As a first point of contact within the Museum, VEOs provide accurate information and assistance in person, online, and through digital platforms. They support a visitor journey by facilitating enquiries, ticketing and point of sale transactions, hosting programs, greeting and gallery invigilation. Through both formal and informal interactions, VEOs ensure visitors enjoy meaningful, safe and memorable experiences while engaging with the South Australian Museum.

Special Conditions

• The Incumbent will be required to participate in the department's Performance Management Program.

• The Incumbent may be assigned to another position at this remuneration level or equivalent.

• This role requires a working with children check.

• This role requires a National Criminal History check.

• The Incumbent will be required to work as part of a 7 day roster including weekends and public holidays.

• Applications considered throughout this period.

Classification

ASO2 - Administrative Services Officer

Salary Range

$64,195 - $67,154 p.a.

Duration

Up to 12 months

Enquiries to

Kate Stone - Visitor and Member Services Manager

Phone: 0466 680 122

Email: Kate.Stone@samuseum.sa.gov.au

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